Our strategy and design teams have a deep experience in working with retailers to turn unknown customers to known, and build loyalty and engagement amongst your best customers.
We work extensively to launch digital and mobile-first loyalty programs with brands where revenue and customer interaction with your brand are the ultimate goal. The key is to deliver an easy way to engage where they want, when they want. This means building mobile and web experiences that act as an extension of shoppers everyday lives making loyalty status, promotions, and ultimately commerce easy and fun.
Another key element of loyalty is using technology to deliver a personal shopping experience for your best customers. We have worked with many of the most well-known retail brands in the country to arm their associates with real time visibility to loyalty status, buying history, wishlists and online browsing history of the customers who are in the store real-time. This allows for individualized offers, and a personalized experience that grows loyalty and spend.
Ask us about accounts where we’ve driven a true ROI in this space.